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If you're looking for AMAZING ice cream, buy this freezer and make your own. Yes, of course.
I'm new at making ice cream but with all due humility, my first batch in the White Mountain product was incredible. I made a custard based mint chocolate chip and it is the best ice cream I've ever had.
I bough this machine to replace a recent purchase of a lesser machine that self destructed during my first batch. Noisy.
I won't waste your time trying to list how many ways the White Mountain machine is superior to the last machine. Leave it to say that the power of the White Mountain ice cream machine would have turned the other machine into a mix-in.
If you're looking for quiet ice cream, open that door at the grocery store and buy that pre=packed stuff. The hardest thing about it is deciding what kind to make next.
And no thanks to spending half the cost of a new one for a part that was obviously faulty. After doing some research on the net, seems this is a common problem so I called White Mountain and they said they would ship me a new motor for $87 plus shipping and that it is out of warranty.
After trying to use it the other day after running for about 2 minutes the motor started slowing and smoking and then finally stopped. Purchased the 6 qt White Mountain in July of 2005 and have used it maybe a dozen times and have treated it well.
It seemed to work OK until we tried with ice cream again and then after about 5 minutes the motor smoked and stopped turning. So here I was with a waste of about $12 worth of ingredients and ice.
So I took the motor assembly apart as I am a fix it yourself kind of person and the gears inside the assembly were gummed up and rusted together and wouldn't turn so I took it all apart and cleaned all the gears and the assembly well and put them back together with new grease. Come on White Mountain, a $200 freezer shouldn't quit working after only about 12 uses, I've seen the plastic $25 ones last for many years and gallons of ice cream.
I would NOT recommend this product.
I love making homemade ice cream, but have to say the Rival plastic tubs ones are much better. This beast requires a hammer to close the latch, impossible to get put together, and if the paddles happen to be turned when you turn it off - good luck getting them out at all. By the time you are done, you are worn out and sweaty fighting this thing. Oh, and it leaks and you have to put it in a plastic tub.
These Ice Cream Freezers are used in a restaurant, and are subjected to heavy usage. Their performance is excellent.
The freezer makes excellent ice cream but it just won't do it for very long. We used it the rest of the summer to make a batch of ice cream every 2 or 3 weeks.
The electric motor itself is fine but the gears in the transmission are made from substandard material. The first sprocket after the motor will wear on the shaft and will soon disengage from the motor.
The current crop of motors for the White Mountain freezers have a terrible flaw. In the summer of 2008 White Mountain replaced the failed motor of a unit we purchased in 2007.
Before this happens you will hear the popping noises as the teeth of this secondary gear are whittled down. This has happened 2 times.
We used it in May of 2009 and the replacement motor failed in the same way. Save the money and use it for trips to Baskin Robbins.
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